VELQORINAS Money Back Guarantee Policy
At VELQORINAS, we prioritize your satisfaction with our products. Our Money Back Guarantee is designed to ensure your complete confidence when shopping with us. This policy outlines the conditions under which you may request a refund.
Eligibility for Refund
- Product Condition: The product must be returned in its original condition, unused and with all packaging intact.
- Time Frame: Refund requests must be made within 30 days from the date of purchase.
- Proof of Purchase: A valid receipt or order number must be provided when requesting a refund.
Non-Refundable Items
Certain items are exempt from being returned. These include:
- Gift cards
- Downloadable software products
- Perishable goods
Refund Process
- Contact our customer service team at support@velqorinas.com to initiate a refund request.
- Once your request is approved, ship the product back to us at the address provided by our team.
- Upon receiving the returned item, we will inspect it and notify you of the status of your refund.
Approved refunds will be processed within 7-10 business days. The credit will automatically apply to your original method of payment.
Late or Missing Refunds
If your refund has not been received, please:
- Check your bank account again.
- Contact your credit card company; it may take some time before your refund is officially posted.
- Contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and still have not received your refund, please contact us at support@velqorinas.com.
Contact Information
If you have any questions regarding our Money Back Guarantee Policy, please contact us at:
Email: support@velqorinas.com
Phone: +1 (123) 456-7890
Address: 123 Velqorinas Blvd, Suite 100, New York, NY 10001, USA